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Free shipping on all purchases within the continental U.S. and Canada

Frequently Asked Questions

What is your shipping Policy?

FOR PRINTS shipping is free for all orders shipped within Canada & the continental United States, shipments overseas and to AK, HI, YK, NT, NWT may incur additional charges which will be quoted on a case by case basis. Shipping times range between 5-7 business days and 7-10 business days for facemount to acrylic and framed prints however, depending on order volume our turnaround time might be a little quicker or longer.

FOR ORIGINALS & LIMITED EDITIONS shipping charges which will be quoted on a case by case basis and will be based on dimensions and weight.  Shipping times range from 3-10 business days. Tracking information will be emailed to you as soon as available.


What is your Policy on Returns/Exchanges/Refunds?

FOR PRINTS All items are carefully packaged to prevent damage during transit and shipped insured.   However, if damage or loss does occur please contact us immediately and take pictures of the damage to the packaging as well as the damage to your print.  DO NOT THROW OUT any damaged materials until advise by us as the shipper may request an inspection.  We ship your order insured so once the damage claim has been approved we will send out a replacement piece.  No cash refunds will be given for damaged shipments.

Our policy here at Ruth Wallace Fine Art, is to ensure you’re completely satisfied with your purchase. If for any reason you’re not satisfied with your purchase, please contact us here Contact Info and include your order number and a brief description of what’s going on. Someone from our office will contact you to see how we can help.

There’s a 15% restocking fee that is applied for any order canceled or exchanged.


How can I keep up with your new work?

We would love for you to be the first to know about any new work! An easy way to stay in the loop is by signing up for our free membership. All members will be given priority, advanced notification of upcoming new releases.  Also members will be given special discount and flash sales opportunities not provided to the general public.  So take advantage of our free membership to save on your next purchase.

You can also follow us on our social media pages as we are constantly posting about new work!

Instagram: Click here

Facebook: Click here


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The presence of this badge signifies that this business has officially registered with the Art Storefronts Organization and has an established track record of selling art.

It also means that buyers can trust that they are buying from a legitimate business. Art sellers that conduct fraudulent activity or that receive numerous complaints from buyers will have this badge revoked. If you would like to file a complaint about this seller, please do so here.

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To use this feature, Just look for the "Live Preview AR" button when viewing any piece of art on this website!

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